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The Email That Gave Orders
A support email hides instructions — and the assistant obeys them
Technique first revealed 23 Feb 2023
Tool-Using Agent
InstructionsDataActionsControl / decisionFeedback / logs
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A perfectly ordinary request
The user opens their assistant and types one plain sentence: please look through my newest support emails, summarise them, and sort them by how urgent they are. Nothing about this request is suspicious — it's the kind of thing they ask every morning.
💬User's chat messageprompt
Hey — can you summarise and triage my latest support emails? Group them by urgency and draft quick replies to the easy ones. Thanks!
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